Crisis and Emergency Services

    Results: 13

  • Adult Protective Intervention/Investigation (1)
    PH-6500.0500-050

    Adult Protective Intervention/Investigation

    PH-6500.0500-050

    Programs that investigate and intervene on behalf of adults who are unable to act on their own behalf, manage their own affairs, or who are in immediate danger due to physical or emotional abuse, unsafe or hazardous living conditions, exploitation, neglect or abandonment. Services may include removal of the individual to safer surroundings, authorization for medical treatment and other available services necessary to remove the conditions which have created a threat to life. Included are programs that receive reports of and investigate elder abuse involving noninstitutionalized adults.
  • Child Abuse Hotlines (2)
    RP-1500.1400-150

    Child Abuse Hotlines

    RP-1500.1400-150

    Programs that provide immediate assistance for parents who have abused or fear they may abuse their children with the objective of defusing the parent's anger and frustration and ensuring the child's future safety through referrals for ongoing support and treatment. Also included may be services for abused children and concerned others who are in need of advice, guidance and/or emotional support. Hotline staff are generally available via the telephone, email, live chat, texting and/or instant message (IM).
  • Disaster Related Shelter Services (1)
    TH-2600.1580

    Disaster Related Shelter Services

    TH-2600.1580

    Programs that arrange for shelter and/or a warm place for people to stay when dangerously cold weather is expected; and/or provide emergency shelter for people who have no place to stay as a result of a large-scale fire, flood, earthquake, tornado, hurricane, or a localized incident such as a house fire, toxic spill emergency or other environmental hazard that disrupts the normal functioning of a community.
  • Domestic Violence Hotlines (3)
    RP-1500.1400-200

    Domestic Violence Hotlines

    RP-1500.1400-200

    Programs that provide immediate assistance for women and men who have experienced domestic abuse which may include steps to ensure the person's safety; short-term emotional support; assistance with shelter; legal information and advocacy; referrals for medical treatment; ongoing counseling and/or group support; and other related services. Hotline staff are generally available via the telephone, email, live chat, texting and/or instant message (IM).
  • Domestic Violence Shelters (4)
    BH-1800.1500-100

    Domestic Violence Shelters

    BH-1800.1500-100

    Programs that provide temporary emergency shelter for women who have experienced domestic violence/abuse, and for their children. Such facilities usually provide in-house individual, group and family counseling and the full range of secondary services related to domestic violence including referral to appropriate resources. Also included are similar facilities for battered men and those that can accommodate both men and women.
  • Elder Abuse Prevention (1)
    FN-1500.1900-180

    Elder Abuse Prevention

    FN-1500.1900-180

    Programs that attempt to reduce the incidence of financial, emotional, physical and sexual abuse or intimidation of elderly people and dependent adults by members of their families or other caregivers through a variety of educational interventions which are aimed at the likely victims of abuse, potential perpetrators, people who work with families and/or the community at large.
  • Emergency Preparedness and Response Planning (1)
    TH-1700.1950

    Emergency Preparedness and Response Planning

    TH-1700.1950

    Emergency management agencies, health departments and other entities that conduct multi-hazard planning for their communities that will enable them to mitigate, prepare for, respond to or recover from natural disasters, public health crises, terrorist incidents or other emergencies that occur within or have an impact on their area. Emergency planning addresses citizen awareness and self-sufficiency, responder capabilities, interagency cooperation in emergency operations and the roles, responsibilities and activities of public and private organizations and their staffs in all phases of the disaster.
  • Emergency Shelter (7)
    BH-1800

    Emergency Shelter

    BH-1800

    Programs that provide a temporary or transitional place to stay for newcomers, people who are in crisis, or homeless individuals in the community.
  • General Crisis Intervention Hotlines (1)
    RP-1500.1400-250

    General Crisis Intervention Hotlines

    RP-1500.1400-250

    Programs that provide immediate assistance for people who are emotionally distressed with the objective of defusing the crisis, ensuring the person's safety and helping the person to take the next immediate steps toward resolving the problem. General crisis intervention hotlines are available to anyone who is experiencing a crisis rather than focusing people with particular types of problems such as domestic violence or child abuse. Hotline staff are generally available via the telephone, email, live chat, texting and/or instant message (IM).
  • Mental Health Hotlines (1)
    RP-1500.1400-500

    Mental Health Hotlines

    RP-1500.1400-500

    Programs that provide immediate assistance for people whose emotional distress may range in severity from difficulty in coping with daily pressures to the crisis of a psychotic episode with the objective of defusing the crisis and helping the person develop a plan for establishing linkage with resources for ongoing assistance, if required. Hotline staff are generally available via the telephone, email, live chat, texting and/or instant message (IM).
  • Poison Control (1)
    LH-2700.6500

    Poison Control

    LH-2700.6500

    Programs that provide emergency information, usually on a 24-hour basis, for medical personnel or others who may need to take immediate corrective action to treat an individual who has been poisoned or to prevent such an occurrence.
  • Sexual Assault Hotlines (3)
    RP-1500.1400-750

    Sexual Assault Hotlines

    RP-1500.1400-750

    Programs that provide immediate assistance for people who are survivors of rape, incest and other forms of sexual assault which may include steps to ensure the person's safety, short-term emotional support, information regarding the person's rights and alternatives, and referrals and/or accompaniment to resources for medical, legal and emotional needs, advocacy and other related services. Hotline staff are generally available via the telephone, email, live chat, texting and/or instant message (IM).
  • Suicide Prevention Hotlines (2)
    RP-1500.1400-800

    Suicide Prevention Hotlines

    RP-1500.1400-800

    Programs that provide immediate assistance for individuals who are having suicidal feelings with the objective of helping them explore alternatives to self-harm or self-destruction. Suicide prevention workers establish and maintain contact with the individual while identifying and clarifying the focal problem, evaluate the suicidal potential, assess the individual's strengths and resources, and mobilize available resources including paramedic or police intervention and emergency psychiatric care as needed. These programs can also help individuals who are worried about the potentially suicidal behavior of another with the objective of helping them identify warning signs and provide options on seeking further help. Hotline staff are generally available via the telephone, email, live chat, texting and/or instant message (IM).