Information and Referral

    Results: 16

  • 211 Systems (1)
    TJ-3000.8500

    211 Systems

    TJ-3000.8500

    A collaborative group of local comprehensive and specialized information and referral providers who have agreed to coordinate information and referral service delivery to provide seamless access to information about community resources via the three digit number assigned for this purpose, 211. Depending on the size and nature of the community, 211 systems may consist of only a few organizations that provide information and referral or may include a diverse array of organizations that furnish some type of I&R. Some of these organizations may supply a very specialized type of I&R service (e.g., for people with disabilities or older adults), while others may provide a comprehensive range of assistance. The coordination of all I&R services and programs within a community and, where relevant, beyond, constitutes the 211 system.
  • Aging and Disability Resource Centers (8)
    LH-0350

    Aging and Disability Resource Centers

    LH-0350

    Programs that create a single, coordinated system of information and access for older adults and people with disabilities who are seeking long term support to minimize confusion, enhance individual choice, and support informed decision-making. ADRC centers serve as a single point of entry to public long term support programs and services. They offer information and counseling regarding available long term support options; assist individuals in determining their eligibility for public long term support programs and benefits including level of care determinations for Medicaid nursing facility and home and community-based service waiver programs; provide short-term case management to stabilize long term supports for individuals and their families in times of immediate need; help people plan for their future long term support needs; and provide information about and referral to other programs and benefits (such as health promotion and disease prevention, transportation services, housing and income support programs) that help people remain in the community.
  • Consumer Protection Agencies (1)
    DD-2100

    Consumer Protection Agencies

    DD-2100

    Agencies established by federal, state, county or city officials, business or industry associations, the media or the private sector to provide consumer education and information and/or to handle consumer complaints regarding unfair or fraudulent business or credit practices, unsafe or poor quality goods, incompetent services or other similar problems; and to provide solutions through mediation, arbitration or public pressure.
  • Cooperative Extension Service Education Programs (1)
    HH-0500.1830

    Cooperative Extension Service Education Programs

    HH-0500.1830

    A publicly-supported nonformal adult education program in the United States which offers learning experiences that will help people acquire and use research-based knowledge and skills essential for solving farm, home and community problems. Cooperative Extension is a nationwide educational network that brings the research and knowledge of land-grant institutions to people in their homes, workplaces and communities. In most states the educational offerings are in the areas of agriculture and food, home and family, the environment, community economic development and youth and 4-H. Extension links the resources and expertise of more than 3,000 county Extension offices, 105 land-grant colleges and universities (which include historically black colleges, tribal colleges and institutions serving the U.S. territories), and the federal government through USDA's National Institute of Food and Agriculture (formerly CSREES). Extension educators deliver research-based programs through workshops, home-study courses, Web-based learning tools and other methods to give people the knowledge, skills, and motivation to improve quality of life and business opportunity and profitability.
  • Do Not Call Registries (1)
    DD-1200.9000-200

    Do Not Call Registries

    DD-1200.9000-200

    Programs that provide information, advice or access to necessary forms for individuals who do not wish to receive unsolicited telephone calls from organizations that are marketing products and services through telephone campaigns and want their names and telephone numbers removed from lists purchased or compiled by these organizations. Also included are organizations that accept and follow up on complaints regarding organizations that refuse to accede to appropriately filed consumer requests for removal from marketing lists and the cessation of calls.
  • Immigrant Benefits Assistance (2)
    FT-1000.3300

    Immigrant Benefits Assistance

    FT-1000.3300

    Programs that provide assistance for non-citizens who are having difficulty understanding and/or obtaining access to the government-sponsored entitlement programs and social services for which they are eligible including housing programs, employment assistance and job training, medical assistance, and other government entitlements. The program may help these individuals understand the eligibility criteria for benefits and services, the benefits/services available, the payment process and the rights of beneficiaries; provide consultation and advice; help them complete benefits application forms; negotiate on their behalf with benefits administration and social service staff; and/or represent them in administrative processes or judicial litigation. Included are benefits counseling organizations that offer a range of advocacy services and legal aid programs that offer more formalized legal assistance.
  • Internet Information Resources (10)
    TJ-1800.3300

    Internet Information Resources

    TJ-1800.3300

    Information that is available to people with personal computers equipped with Internet connections and the appropriate software.
  • Interpretation/Translation (1)
    PH-3500

    Interpretation/Translation

    PH-3500

    Programs that enable individuals who have visual or hearing impairments, who speak, read or write a language other than English and/or who require documents that have been translated into plain language to access information or communicate their needs manually, verbally and/or in writing; or to have improved access to entertainment, educational or artistic events or facilities that feature important visual or audio content.
  • Library Services (19)
    TJ-4500

    Library Services

    TJ-4500

    Libraries and other facilities that offer a range of activities and services which are designed to meet the information and learning needs of patrons and to facilitate their enjoyment of library resources. Included are reference services, programs which introduce and encourage reading, services which enable people who cannot access the facility to utilize library resources and special collections which provide access to a broad spectrum of general and specialized book and nonbook material as well as reading material in alternative formats.
  • Parenting Helplines (2)
    PH-6100.6600

    Parenting Helplines

    PH-6100.6600

    Programs that operate a telephone counseling and information line that parents can call when they have childhood development questions, need advice regarding a specific parenting problem or need a referral for parenting resources.
  • Public Awareness/Education (10)
    TJ-6500

    Public Awareness/Education

    TJ-6500

    Programs that utilize a wide variety of materials including pamphlets and other literature, media presentations, speakers, workshops, directories, newsletters and outreach and prevention programs to make the public aware of the human service needs of the community, the resources that are available to meet those needs, and the issues which are relevant to specific social problems and the measures that have been proposed for their solution.
  • Road Closures Bulletins (1)
    TH-2100.7000

    Road Closures Bulletins

    TH-2100.7000

    Programs that issue bulletins to inform the public of dangerous road conditions or road and bridge closures that are due to wind, rain, snow, landslides, earthquakes or other problems caused by the weather or other natural phenomena.
  • Specialized Information and Referral (33)
    TJ-3000.8000

    Specialized Information and Referral

    TJ-3000.8000

    Programs that maintain information about community resources that are appropriate for a specific target group or human services sector (for example, youth programs or addiction services) and which link individuals who are in need of specialized services with appropriate resources and/or which provide information about community agencies and organizations that offer specialized services.
  • Sustainable Agriculture Programs (1)
    BD-2600.0500-800

    Sustainable Agriculture Programs

    BD-2600.0500-800

    Programs that provide information, technical assistance and support for farmers who want to implement an integrated system of plant and animal production practices that will meet the basic needs of the current population for food, feed and other fiber products and sustain the economic viability of farming operations while preserving nonrenewable resources and the fertility of farmlands enabling future generations to flourish. Sustainable farming practices include crop rotation; alternative crops and livestock; low input production for local markets; targeted marketing of organically produced meats, vegetables and grains; community-supported agriculture; free range raising of poultry; and nutrient and pest management practices that reduce the use of toxic pesticides and fertilizers and rely instead on resistant cultivars, timing of planting, use of compost and mulch, planting of cover crops, biological pest control and other alternatives.
  • Transportation Information Clearinghouses/511 Services (1)
    BT-8400.8550

    Transportation Information Clearinghouses/511 Services

    BT-8400.8550

    Programs that provide information about highway conditions, public transportation services and related information that commuters and other travelers can access in some areas by dialing the three digit number, 511, from a wireless or landline telephone, and in other areas, by dialing a seven digit number. Callers get integrated information posted by local governments, traffic departments, airports (where they have been incorporated into the system), and tourism and transit agencies about traffic conditions and incidents on specific segments of streets and highways, road closures, public transportation routes and fares, carpool and vanpool options, paratransit services for older adults and people with disabilities, bicycling information and transportation information related to special events. In some areas, tourist information, parking location and status information, local points of interest information, interregional information, driving directions, public transportation trip itinerary planning, multimodal routing and trip planning, incident reporting and transportation facilities information may also be available. Some systems may integrate Amber Alerts into their messaging system. Many also have websites as an alternative source of transportation information.
  • Weather Advisories (1)
    TH-2100.9500

    Weather Advisories

    TH-2100.9500

    Programs that issue bulletins to warn the public of impending weather-related problems such as flash floods, tornadoes, hurricanes, blizzards, snow storms, high winds or high tides. Weather advisories may also include safety instructions for people who are in immediate peril.